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Privacy Policy

How we handle your information.

Last updated: May 21, 2026

This Privacy Policy explains how Xentra Auto ("we," "us," "our") collects, uses, and protects information when you visit autoxentra.com or use our mobile auto detailing services.

1. Information We Collect

When you contact us, request a quote, or book a service, we may collect:

  • Your name, phone number, and email address
  • Your vehicle information (make, model, year, condition)
  • Your service location (address or general area)
  • Payment information (processed securely through our payment provider — we don't store card numbers)
  • Communications you send us (text, email, voicemail)

When you visit our website, we automatically collect:

  • IP address and approximate location
  • Browser type and device information
  • Pages viewed and time spent on the site
  • Referring website

2. How We Use Your Information

We use your information to:

  • Schedule and deliver detailing services
  • Communicate appointment details, quotes, and confirmations
  • Process payments
  • Send service reminders and follow-ups
  • Improve our website and services
  • Respond to questions and customer service requests
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share information with:

  • Payment processors (Stripe, Square, etc.) for billing
  • Service providers who help us operate the business (scheduling tools, CRM, email)
  • Law enforcement if required by valid legal process

4. Cookies and Tracking

We use cookies and similar technologies to remember your preferences, analyze site traffic, and improve user experience. You can disable cookies in your browser settings, but some site features may not work properly.

We use Google Analytics to understand how visitors use the site. Google's privacy policy: policies.google.com/privacy.

5. Data Security

We protect your information with reasonable physical, electronic, and procedural safeguards. No method of transmission over the internet is 100% secure, but we do our best to protect your data.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we have about you
  • Correct inaccurate information
  • Delete your information (subject to legal exceptions)
  • Opt out of marketing communications
  • Opt out of the sale of personal information (we don't sell, but you can confirm this)

To exercise any of these rights, email us at autoxentra@gmail.com or call (808) 556-7589.

7. California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act. You can request what information we have, request deletion, and opt out of any "sale" of personal data (we don't sell it). Contact autoxentra@gmail.com to make a request.

8. Children's Privacy

We don't knowingly collect information from anyone under 13. If you believe a child has provided us information, contact us and we'll delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent change. Continued use of our services after changes means you accept the updated policy.

10. Contact Us

Questions about this Privacy Policy? Reach out: